PC REPAIR · DIAGNOSIS
Decide on repair, recovery or replacement with a clear finding
If your desktop computer fails to start, freezes or repeatedly crashes, the next step should depend on its condition and your data. Meroth IT-Service assesses suitable PC problems on site in Frankfurt.
What needs to be done?
01
Windows problems
Startup files, updates, drivers and user profiles are examined as appropriate. Reinstallation is considered after the likely cause and data situation are understood.
02
Hardware indicators
Storage, memory and power issues may require further checks or a compatible replacement component. Suitability is assessed before parts are ordered.
03
Working again
The agreed checks can include programs, displays, printers and network access so the computer can return to its intended use.
Make a repair decision you can understand
With more than 20 years of IT experience, Meroth IT-Service combines technical assessment with practical work at your location in Frankfurt. You discuss the task with the person who carries it out.
For your personal computer
Meroth IT-Service considers your accessible files, familiar applications and the condition of the computer before discussing repair, an upgrade or replacement.
For a business workstation
The investigation takes account of the work affected. Agreed checks can include applications, email, printing and file access; remaining issues are explained at handover.
Hardware advice is based on your requirements; Meroth IT-Service does not retail its own stock of computers. The scope, current rates and any additional work are discussed openly.
Prepare for a focused appointment
- Computer model and startup behaviour
- Important files and existing backups
- Connected devices and recent changes
A clear plan for your appointment
01
Describe the situation
Device model, symptoms, recent changes and your intended result give the appointment a clear focus.
02
Agree on the work
Suitability, access requirements and the likely scope are clarified before the work begins. Extra work is discussed.
03
Check the result
The agreed functions are checked with you. Remaining issues and sensible next steps are explained.
Questions before booking
Protect the starting point
Do not repeatedly reset or repair a drive containing important unbacked-up data. Severely damaged storage belongs with a data-recovery specialist; a successful recovery cannot be promised in advance.
How is the work billed?
The current rates for private and business use, billing units and travel conditions are listed on the prices page (German). Time depends on the task and preparation. Any additional work is discussed.
Could the issue be handled remotely?
Suitable tasks on a running Windows 11 PC may qualify for the separate remote service with a preliminary check (German). Hardware and physical network issues usually need an on-site visit. Remote and on-site services have separate terms.
Who will carry out the work?
Meroth IT-Service personally handles the agreed on-site assignment. You discuss the task, findings and next steps directly with the specialist doing the work.
Further information
Describe your computer or IT task
Tell Meroth IT-Service which device or application is affected, what happens and where in Frankfurt the appointment would take place. Please keep passwords and recovery keys out of your message.
Prices and billing (German) · Contact and callback